
ENCOMPASS
Businesses are going to have IT issues, requirements and needs. That is just a fact. They need problems resolved quickly, technologies kept up to date, invoices simplified, date backed up, employees trained, cyber security protections put into place and regular meetings to plan, budget and discuss where they are and where they want to be. The Encompass Plan bundles our core products and adds things like free support labor, constant care and Cyber Security employee training.
If consistent billing, a full list of services, free support labor and a constant eye on your IT infrastructure is what you are looking for, Encompass is the plan for you. When the important technology services are included in a plan, including support labor, we now have the same goal as you… To get and keep your business where it needs to be and for you to be as problem free as possible. This is the model behind ENCOMPASS.
Pricing
The Encompass Plan starts at $90 per device per month. Encompass is a comprehensive support plan that includes the services listed below, all under one umbrella and with one flat monthly rate.
Reactive Support Services
Helpdesk Support (Remote)
On-Site Support
Problem Isolation and Resolution
Client Portal
Proactive Technology Management
Patch Management
Monthly Centralized Service Report
Hardware Monitoring
Cyber Security Systems
Cyber Security Awareness Employee Training
EDR Ransomware Protection
Anti-Virus/Spyware Management
Email Phishing Testing
Network Administration
User Account Management
Switch, Firewall, Wi-Fi Management
Best Practices
Centralized Service Report Review
VCIO Services
Technology Summary
Design Desk Resources
Budget Planning
Business Impact Of Technology Decisions
Quarterly Meetings
Optional Add-On Services
Remote Backup
Spam Management
SOC 24/7 Security (including MDR & SIEM)
Microsoft Office 365
Network Cabling