Support
Supporting our clients is very important to us. In fact, it’s the only reason we are here. Find help using one of the three options below.
For standard service requests, we recommend using our “Support Portal” to report problems. The support portal is the fastest way to reach our support staff, but you can also send us an email or call on your phone.
Support Portal
The Support Portal gives you complete access to our system so you can request service or support, ask questions, make changes, or even view the status or add notes to an existing trouble ticket.
Email Helpdesk
While we highly recommend using the Support Portal for reporting problems or requesting information. You can also send a general email.
Telephone
Available Mon – Fri 8 AM – 5 PM (Central Time) Our support attendants are standing by if you need to call.
Contact
Get in touch to see how we can partner to service
and protect your workstations, servers and network.
Hours 8:00AM – 5:00PM CST
1-866-382-3585
info@gtinow.com