I will share a secret with you. Almost all MSPs offer the same great tools and products. In fact, many of them are all from the same platform. And then there’s pricing. Most MSPs are within 15% of each other in pricing. So again, why should you consider GTI?

Because at GTI, we know that tools, services and pricing are not the only factors you should consider when making a decision.

Yes, we have all the top-tier tools, protections and services, just like every other MSP. While those are very important, it all comes down to what do you really need.

1. You need your computers and network to work smoothly and not have downtime.
2. You need to talk to a technician (not a receptionist), quickly, when you have an issue.
3. You need quick and constant communication from your MSP so that you know what is going on.
4. You need to know that your MSP always has your best interests in mind and not just their bottom line.
5. You need to be treated like a big client, even if your network is small.
6. You need to be a name and not just a number.
7. You need to be able to work with technicians familiar with your network and not get a different person every time.
8. You need problems fixed fast, the first time, and to stay fixed.
9. You need to have technicians that can come to your office, if needed, and not wait weeks for an on-site visit.
10. You need someone in your corner that is more interested in helping you and less interested in selling you something.

At GTI we understand that you need more than just the software tools that protect. These 10 items can be just as important, at times even more important!